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VIETOR, s.r.o. – Express domestic and international transport
Communication with the customer

Price offer
Confirmation of the price offer by the customer
Acceptance of an order
Confirmation of an order
Communication of the forwarder with the driver

Contacting the driver
Specification of time and address of loading
Driver starting to loading

Arrival to loading in shortest possible time
Loading the goods
Consultation of amount of loaded goods with the customer
Departure from loading

Customers receive regular information during transport via SMS
(or the customer can directly monitor a shipment using the Online GPS monitoring service).

Arrival to unloading in shortest possible time
Informing the customer about unloading the goods

Unloading of goods
Informing customer on consignment

Questionnaire: As our customer, is it essential to you that we use Mercedes Sprinter vehicles?
Questionnaire yes, it is essential 55 %     Questionnaire no, it is not important 45 %     
(number of participating: 9 602)