Insurance beyond the CMR Convention

Despite the standardized procedures, personal approach and professionalism, shipments can be damaged.

Our company's International Road Carrier’s Liability Insurance (CMR) covers, inter alia:

• Damage, loss, destruction of shipment;
• Theft of shipment;
• Robbery;
• Failure to deliver on time (up to the amount of the freight charge);
• Storage, intermediate storage, temporary storage during transport;
• Gross negligence under the CMR Convention (Art. 29-2);
• Loading and unloading of transported goods (must be included in the order);
• Ferry risk;
• Customs liability insurance coverage;

Insurance exclusions:

• Claims for damages arising from Articles 24 and 26 CMR and agreements concluded in this regard without consulting FIALA, as well as claims for damages in connection with transport according to Article 23 (4) CMR;
• Damage caused by the presence or influence of nuclear energy and radioactive material;
• Damages resulting from exceeding the technically permissible load capacity of the vehicle;
• Damage caused by sabotage, war or war-like events, terrorist attacks, force majeure, gang warfare, civil unrest, looting, strike or lockouts;
• If, according to the circumstances, the damage could have arisen as a result of one of the dangers listed under points 4.3 to 4.5, it is assumed that it has arisen as a result of one of these dangers.
• Damages resulting from exceeding the agreed delivery periods, which are objectively not reasonable and therefore cannot be observed;
• Liability in TIR carnet transport;
• Transportation of precious metals (non-coin or coin, processed or unprocessed), jewellery, precious stones, money, securities of any kind, as well as documents, deeds, plans and other records of special value;
• Transportation of works of art, paintings, sculptures or objects of special value;
• Carriage of cigarettes and cigars;
• Transportation of belongings when moving;
• Damage to health;
• Damage, loss and costs caused by information technology and cyber risks.

In the event that the carrier is found responsible for the loss or damage, it will be responsible for the damage in accordance with the standard conditions. On the basis of conventions and/or agreements, a limitation of liability may be applied, which may affect whether the damage to the customer is only partially compensated. In the event that the carrier is not recognized as responsible for the damage incurred, it may be exempted from the obligation to pay for the damage.